Luminello is our electronic health record (EHR) platform. It provides a secure platform for patients to communicate and securely exchange health information with Ascend Child & Adolescent Psychiatric Services. It is designed specifically for mental health providers and is fully compliant with all HIPAA regulations concerning patient privacy. The system also securely stores payment information and is PCI Complaint as well.
More specifically, it allows patients/parents to:
Create Patient Portal
Sign Intake and Practice Documents
Secure Message with Your Clinician
Obtain Billing Information
View Upcoming Appointments
Patient Portal FAQs
Account Setup
I've received an invitation to sign up, but I'm not sure what to do.
I entered my email to get my username but haven't received anything yet. What can I do?
Billing
Demographics
How can a parent update the demographic info in a child's portal account?
How can I change the e-mail address for my Luminello account?
Documents
General
Parents/Family members
How can a parent update the demographic info in a child's portal account?
How can a parent print a statement from their child's account?